Payment Policy
Effective Date: January 6, 2025
At Orbisopic, we are dedicated to providing a secure and straightforward payment process. This Payment Policy outlines the terms, methods, and conditions for payments made through our website.
1. Accepted Payment Methods
We accept the following payment methods:
- Credit/Debit Cards: Visa, MasterCard, American Express, and Discover.
- Digital Wallets: PayPal, Apple Pay, and Google Pay.
- Bank Transfers: Available for bulk or custom orders (please contact us for details).
- Other Payment Methods: Check the checkout page for additional supported options.
2. Payment Terms
- Full payment is required at the time of purchase. Orders will not be processed until payment has been confirmed.
- All prices are listed in USD unless otherwise stated.
- Additional charges, such as taxes or shipping fees, will be calculated and displayed during checkout.
3. Secure Payment Processing
- Our website uses industry-standard encryption (SSL) to protect your payment information.
- Sensitive payment details, such as credit card numbers, are not stored on our servers.
4. Currency Conversion
For international customers:
- Purchases will be charged in USD.
- Your bank or payment provider may apply additional currency conversion rates or fees. Orbisopic is not responsible for these charges.
5. Payment Issues
If your payment is declined or fails:
- Verify that your payment information is correct and up-to-date.
- Ensure sufficient funds are available in your account.
- Contact your bank or payment provider to resolve the issue.
- If the problem persists, please email us at info@orbisopic.com for assistance.
6. Refunds and Disputes
- Refunds are subject to our Refund and Returns Policy.
- In the event of a payment dispute, we encourage you to contact us at info@orbisopic.com before initiating a chargeback. We are committed to resolving any issues promptly and fairly.
7. Taxes and Duties
- Sales tax is applied to orders as required by local laws.
- International customers are responsible for any customs duties, taxes, or fees imposed by their country.
8. Payment Verification
- For security purposes, some orders may require additional verification.
- If verification is necessary, we will contact you via email or phone to complete the process. Delays may occur if verification is not promptly completed.
9. Contact Information
If you have any questions or concerns about our Payment Policy, please reach out to us:
- Address: 100 E 17th St, Silver City, New Mexico (NM)
- Phone: (575) 388-1396
- Email: info@orbisopic.com
- Website: orbisopic.com
By making a purchase from Orbisopic, you agree to comply with the terms outlined in this Payment Policy.