Sales Policy

Effective Date: January 6, 2025

Welcome to Orbisopic. This Sales Policy outlines the terms and conditions governing purchases made through our website. By placing an order with us, you agree to the terms below.

1. Pricing and Payments

  • Pricing: All prices are listed in USD and are subject to change without prior notice. Taxes, shipping, and handling fees will be calculated at checkout.
  • Accepted Payment Methods: We accept major credit cards, debit cards, PayPal, and other payment methods displayed at checkout.
  • Full Payment: Payment must be made in full at the time of purchase. Orders are not processed until payment is confirmed.

2. Order Processing

  • Orders are processed within 1-3 business days after payment confirmation.
  • You will receive an order confirmation email upon successful payment and a shipping confirmation email with tracking information once your order is shipped.

3. Shipping and Delivery

  • Shipping times and fees depend on the chosen shipping method and destination.
  • For detailed shipping information, please refer to our Shipping Policy.
  • We are not responsible for delays caused by shipping carriers or unforeseen circumstances.

4. Order Cancellations

  • Cancellation Requests: You may cancel your order within 24 hours of placing it by contacting us at info@orbisopic.com.
  • Non-Cancellable Orders: Orders that have already been shipped cannot be canceled.

5. Returns and Refunds

Please refer to our Refund and Returns Policy for details on eligibility, process, and conditions for returning products.

6. Product Availability

  • Stock Levels: We strive to maintain accurate stock levels but cannot guarantee product availability at all times.
  • Backorders: If an item is out of stock, we will notify you and provide options for a backorder, substitution, or refund.

7. Warranty

  • Warranty information, if applicable, is provided in the product description or accompanying documentation.
  • Orbisopic is not liable for damages resulting from misuse, improper handling, or unauthorized modifications of purchased items.

8. Limitation of Liability

  • Orbisopic is not responsible for incidental, consequential, or indirect damages arising from product use or non-delivery.
  • Liability is limited to the amount paid for the product in question.

9. Disputes and Resolutions

If you have a dispute regarding your order, please contact us at info@orbisopic.com. We will work diligently to resolve the matter in a fair and timely manner.

10. Contact Information

For questions or concerns about this Sales Policy, please contact us:

By purchasing from Orbisopic, you agree to comply with this Sales Policy.